Why is my card authorised?

When you confirm a booking, we place a temporary authorisation on your card for the full booking amount. This does two things: it checks your card is valid, and it reserves the funds so the mechanic can be confident the work is secured.

An authorisation is not a charge — no money leaves your account at this stage. The amount is only captured (actually charged) once the work has been completed and you are happy with it.

You may see the authorisation shown as "pending" on your banking app. If a booking is cancelled before work begins, the authorisation is released.