How does payment authorisation work?

When your booking is confirmed, we place an authorisation hold on your card for the full booking amount using Stripe. This reserves the funds and confirms your card is valid, but does not take any money.

The held amount is only captured when the mechanic has completed the work. This protects you — you keep control of your money until the job is finished to your satisfaction.

If a hold expires before the work is completed (banks limit how long a hold can last), we may charge your saved card for the amount due on completion instead.